TSA Approved Luggage Lock

All of our products are eligible for home delivery. All our orders are shipped for free.

Our standard delivery time is between 3-6 business days. In the rare event that your order takes longer, we’ll contact you promptly to explain the delay and provide an update. We are committed to making our delivery process as fast and efficient as possible, so you can receive your products quickly and with minimal hassle.

Returns

You can return your item within 30 days of receiving the order. If you want to return your item, we will send you a return label. In the last case you should bring your product(s) to a parcel shop. Return your product no later than 14 days from the day you informed us that you want to use your right of withdrawal. Visit our return information page for more information about returns.

Warranty

All products sold by Globetotes are covered by the minimum 2-year legal guarantee. Currently, our products only have that guarantee. You have the right to a reliable product that meets the description.

A product is defective if:

• it’s incomplete
• damaged or broken
• it doesn’t work properly
• it can’t be used as described by the seller

Your responsibility as a buyer is to investigate if the product is suitable for your intended use before you buy. If you run into an issue, you have the right to be offered a suitable solution to solve the issue. Globetotes solves issues that you run into during the warranty period by offering solutions that consider the type of product you ordered and the issue you are facing. Visit our warranty information page for more information about warranty.